Below you will find our terms and conditions that apply to your purchase of Wovier products and accessories as well as all other items sold (which are referred to in this agreement as the "products") from the WovierFaucet.com website at WovierFaucet.com and associated sites, and related Wovier Install Services for such products (referred to in this agreement as the "services").
1. These Terms
1.1 What This Agreement Covers. These are the terms and conditions on which we supply products and services to you. Product purchases do not come with installation services.
1.2 Why You Should Read This Agreement. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products and services to you, how you and we may change or end the agreement, what to do if there is a problem and other important information. By submitting an order to us, you agree to accept the terms set out below.
2. Information About Us and How to Contact Us
2.1 Who We Are. We are Wovier Faucet Company
2.2 How to Contact Us. You can contact us via email or chat by following the instructions.
2.3 How We May Contact You. If we contact you, we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.
3. Our Agreement With You
3.1 How We Will Accept Your Order. When the order creation and online order payment are successful, we will send an email notification via email.
3.2 If We Cannot Accept Your Order. Product and service availability may be limited in certain areas. If we are unable to accept your order for products or services, we will inform you of this in writing or by telephone and will not charge you for the product or services that cannot be provided. This might be because the product is out of stock, your payment card was not authorized, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the product, because these terms have not been complied with, because services are not available for every product. If the product ordered is out of stock, you will have the option to receive a refund or wait for the product to ship once it is restocked.
4. Rights to Make Changes
4.1 Your Rights to Make Changes. Please promptly contact us if you wish to make a change to your order for products or services. We will let you know if the change is possible. If it is possible, we will let you know about any changes to the price of the product or service, the timing of supply or anything else which would be necessary as a result of your requested change, and we will ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you wit.
4.2 Our Rights to Make Changes. We may change the product to reflect changes in relevant laws and regulatory requirements. We will contact you if there are any material product changes prior to fulfilling your order. We may change the order assigned to your service order at any time but will endeavor to minimize changes to avoid rescheduling.
5. Price and Payment
5.1 Price. The prices of the product and services are indicated on the order pages when you place your order. Prices online may differ from prices available in stores or available through other retailers. Prices of services may differ depending on your location.
5.2 Sales Tax. Sales tax for the products and services, as applicable, will be shown on the checkout page. Taxes applicable to products are based on the billing address. Taxes applicable to services are based on the service location.
5.3 Inaccurate Prices or Product Descriptions. Although we make reasonable efforts to ensure our prices for the products and services are correct, some products or services may be incorrectly priced. If the product's or service's correct price on your order date is higher than the price stated to you, we will contact you before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakable and could reasonably have been recognized by you as a mispricing, we may cancel the order, refund your payment, and require the return of any goods provided to you. Although we make reasonable efforts to post accurate information and images about our products, please note that products may look different in person, and the look of products can be affected by things such as your computer monitor settings.
5.4 Payment for Products. We accept payment with PayPal, Visa, Mastercard, Discover; and debit cards. Payment for products must be received prior to shipment. We will not charge your card for your purchase of products until we ship the products to you. We may pre-authorize or place a hold on your credit or debit card when you complete a check out, which can affect your balance or credit line. We also may cancel or place a hold on any orders that we suspect may be fraudulent. We may offer additional payment options in the future at our discretion.
5.5 Payment for Services. We accept payment with PayPal, Visa, Mastercard, Discover; and debit cards. When you purchase services, we pre-authorize or place a hold on your credit or debit card when you complete a check out, which can affect your balance or credit line. Upon completion of the services and the signing of the Acknowledgement of Service Completion form, we will remove the hold from your credit or debit card and charge you the full amount of the service.
6. Shipping & Delivery
6.1 Delivery Costs. Delivery charges are included in the checkout cart unless the order qualifies for free shipping, in which case this will also be identified in the checkout cart. Products that are too large, heavy, or bulky to be shipped by parcel shipping may incur additional charges and will be delivered curbside to the shipping address by scheduled appointment.
6.2 When We Will Provide the Products. We will deliver the goods to you as soon as reasonably possible, typically within 1 to 3 working days (Monday through Friday) once we accept your order. We will send you an email notification that the products have been shipped. If the products are backordered, please contact us and we will provide a new expected shipment date. If the revised date is not acceptable to you, you may modify or cancel your order. If for any reason the products are no longer available, we will notify you that we are cancelling the order and will promptly provide a full refund of any payments we received.
6.3 Delivery Delays Outside Our Control. If our supply of the products is delayed by an event outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. We will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to cancel the order and receive a refund for any products or service you have paid for but not received. We recommend that you do not arrange for a plumber to install the goods until you have received and inspected the products.
6.4 Title and Risk of Loss. Title and risk of loss pass to you once the shipment has been delivered to the shipping carrier. In addition, title and risk of loss of any returns does not pass to us until the product arrives at our designated return location.
7. Cancellations and Returns
7.1 Product or Order Cancellations. You may cancel your order for products prior to shipment by contacting us at service@wovier.com. To cancel a order for a full refund, you must contact us by email , at least 48 hours. Cancellations within 48 hours will be handled on a case-by-case basis and may incur a partial.
7.2 Order Returns. In addition to the warranty rights, you can also contact us email at service@wovier.com for returns. For the fastest assistance, please have your packing slip and order number ready for our customer service. For more information about product returns, see Return Policy. Return shipping charges are generally paid by the customer.
8. Our Rights to Cancel the Order
8.1 Our Rights to Cancel We may cancel any order at any time upon notice to you if you have violated these terms or if we cannot reasonably deliver the products to you.
8.2 Discontinued Products. We may cancel an order if we discontinue supplying the products in your order. We will promptly notify you of the discontinuation and will refund any sums you have paid in advance for products which will not be provided.
9. Product and Service Warranties
9.1 Product warranty. Each product is supplied with Wovier’s Manufacturer’s warranty. In addition to the warranty language provided with the product, product warranties can also be found here. Please read these warranty terms carefully and inspect the product upon delivery. You must promptly notify us of any product damage or defect after receiving the product. Should you have any product related concerns, contact us email and we will service or repair the item (or if the product cannot be repaired, provide a like replacement) at no charge.
9.2 Disclaimer of Other Warranties and Limitation on Liability. THE WARRANTIES DESCRIBED IN THIS SECTION ABOVE ARE IN LIEU OF ALL OTHER WARRANTIES, REPRESENTATIONS OR COVENANTS WITH RESPECT TO THE PRODUCTS, SERVICES AND OTHERWISE ARISING UNDER THIS AGREEMENT, AND WOVIER CO. EXPRESSLY DISCLAIMS ALL OTHER REPRESENTATIONS, WARRANTIES AND COVENANTS, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING IN STATUTE, COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE IN TRADE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WOVIER CO. DISCLAIMS ALL OTHER REPRESENTATIONS, WARRANTIES AND COVENANTS, AND ALL LIABILITY FOR SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT, EXEMPLARY OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO YOUR PURCHASE, THE PRODUCTS, THE SERVICES OR YOUR INABILITY TO USE SUCH PRODUCTS OR SERVICES, REGARDLESS OF THE FORM OF ACTION, WHETHER OR NOT YOU HAVE ADVISED US OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES, OR WHETHER OR NOT WE SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES. Some jurisdictions do not allow limitations of how long an implied warranty lasts or the exclusion or limitation of certain damages, so these limitations and exclusions may not apply to you. This warranty gives the consumer specific legal rights. You may also have other rights that vary from jurisdiction to jurisdiction.
10. How We May Use Your Personal Information
10.1 We will only use your personal information as set out in our Privacy Policy.
11. Other Important Terms
11.1 No Assignment or Third-Party Beneficiaries. This agreement is between you and us. No other person shall have any rights to enforce any of its terms against us. You are not permitted to assign this agreement to any third party, and assignment in violation of this provision is void. Any warranty coverage may only be assigned according to the assignment provisions of the applicable warranty.
11.2 Force Majeure. Delays resulting from any cause outside of our reasonable control, including without limitation, acts of God, acts or requests of government or governmental agencies in their non-commercial capacity, riot or civil commotion, sabotage, accidents, fire, flood, explosion, damage to plants or facilities, epidemics, typhoons, quarantine restrictions, government mandates, weather, supply chain shortages or delays, failures or delays of third-party service providers and shipping providers, or absence of a normal means of communication or transportation (each, a “Force Majeure Event”) will extend our time of performance under this agreement. You agree that we are not liable for any loss, damage, detention, breach or delay resulting from a Force Majeure Event.
11.3 Severability. Each part and Section of this Agreement is severable if held invalid or unenforceable by a court of competent jurisdiction. The remaining portions of this Agreement will not be affected and will be valid and enforceable. The Section and paragraph headings in this Agreement are for convenience only and will not affect the interpretation of this Agreement.
11.4 Waiver. Our failure to exercise or delay in exercising any right, remedy, power, or privilege arising from this Agreement will not be considered a waiver thereof, and no single or partial exercise of any right, remedy, power, or privilege hereunder will preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.
12.7 Survival. Terms in this agreement that, whether by implication or nature, are intended to survive will survive the cancellation, expiration or termination of this Agreement.
11.5 Agreement. This agreement, including any documents referenced or linked in this agreement, and any other terms and conditions found on our website (such as our website terms of use/legal terms) or otherwise agreed to by you contain the entire agreement between you and us with respect to your purchase of the products and services, and they supersede any prior or contemporaneous conversations, acknowledgement, emails, negotiations or other documentation. Our sales and helpdesk representatives do not have the authority to modify this agreement.
12. Terms & Conditions
12.1 Terms & Conditions : laws of Hong Kong, China.